Spring 2024!
GREAT NEWS!
Now that our renovations are almost complete we are excited to welcome our clients back into the building!
We thank everyone for putting up with the disruptions over the last few months during construction! Here is an update to our current protocol and policies:
PLEASE READ:
We now have more exam rooms to accommodate you and your pets and we are eager to invite you in into the new space! In order to make these changes we have sacrificed room in our reception area which is now half the size it used to be. In an effort to help reduce the congestion and keep you and your pets safe, please continue to call us upon arrival and let us know you are here. Most times a room will be available for you to come right in. If not someone from our team will then call you back when an exam room is ready!
We are still quite happy to continue with curbside pick ups for your pets supplies as this also helps keep the waiting room traffic run more smoothly and efficiently.
Thanks again for the patience and understanding that you have shown our staff during our renovations. It's been a long haul but we think it was worth it!
*ALL CATS MUST BE IN CARRIERS, ALL DOGS MUST BE WEARING A SECURE COLLAR and on a flat LEASH!* (if you need to borrow a regular leash please let the team know when you call in to announce your arrival)
We ask that all food and medication orders be called-in 2-5 days prior for our staff to prepare them; deliveries from our suppliers can and have been delayed. These requests will continue as "curbside" pick up. Please consider our webstore home delivery service as an alternate and convenient way of getting your pet’s food delivered right to your door! (Free shipping for orders over $100) myVETstore.ca
Thank you again for your patience and kindness and continuing to entrust the care of your loved ones with the team at Copetown Animal Hospital.
Sincerely, the Copetown Team!
Have an appointment booked? Please fill out our pre appointment form the day before.
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